We are committed to providing the highest quality medical care. We understand that starting with a new doctor can be a stressful transition and that you may have questions. Please search below for answers to many commonly asked questions, as well as other resources that you may find helpful.
When insurers combine inexpensive primary care with higher cost medical care it raises the cost of routine care for everyone and creates a barrier to access. We have separated primary care from those high cost services to create our membership-based primary care package which gives you back affordable routine services. By combining all of the routine and necessary services into a low monthly fee, our members enjoy affordable patient-centered care with true price transparency.
Direct primary care is different than concierge care: it offers low monthly fees, does not participate in any payer programs and applies the patient's membership fees to a broader range of services. Expect same or next day appointments for urgent conditions; extended visits; direct coordination of care; messages returned and prescriptions filled in a timely manner; office staff that knows you; and care provided in a clean and comfortable environment. Our patients are treated as we would expect our family to be treated!
What if I need to go to the hospital?
This program does not cover hospital care. This is why we suggest you look into a high deductible health plan (HDHP) for catastrophic coverage. Should you require admission to the hospital, we will be glad to coordinate that for you.
What if I need a specialist?
Our services cover a wide spectrum of problems, but occasionally you may require specialty care. If a higher level of care is necessary, we can help coordinate it for you.
What if I need medications?
We can provide most of your medications at wholesale cost +10%, which is often cheaper than GoodRx or even insurance copays! This can save you a significant amount of money every month, adding even more value to your Dragonfly membership. We are always looking to provide reasonable low-cost alternatives for the medications that you need.
*Controlled Substance Policy
We care about you. We use our discretion when deciding whether or not prescribing controlled medications is appropriate. Please do not expect us to refill controlled substances without prior knowledge of your situation and thorough review of your medical history.
At Dragonfly, 100% of your healthcare decisions are determined by you and your physician, NOT an insurance company or other outside influence.
*Unlimited in-person or telehealth visits with no co-pays.
*Remote or virtual access to your provider via email, text or secure chat, with additional access to our “crisis line” for non-life threatening emergencies.
*Physical exams and consultations at no additional cost. Pap smears and biopsy evaluations provided at cost.
*Laboratory testing provided at cost.
*Most in office procedures (ECG, laceration repair, skin lesion removal etc) are provided at no additional cost.
*Most medications are available at wholesale costs +10%.
How can I enroll?
Call or use or contact form to set up your free initial consultation!
Automatic Payments
To assure that there is no interruption in your care and to avoid unnecessary fees, we offer several convenient ways to set up automatic monthly payments, including ACH draft and debit / credit card. Cash is accepted for payments if made in 3-month increments. We also offer a discount for yearly paid-in-full accounts.
There is a $100 initial enrollment fee for each member. This fee is non-refundable and will again be necessary if membership lapses for any reason.
We will always discuss any potential additional fees before you agree to any services. If any additional fees are incurred, they will be charged separately.
What if I decide to cancel?
At Dragonfly, you can cancel your membership at any time. However, if you do decide to cancel your membership within the first three months, we will charge fair market price for the services rendered during that period. Should you later wish to return to Dragonfly, a new enrollment fee would apply.
No, we are not insurance. We are a clinic that contracts directly with our patients to provide primary care services. Our plan is membership-based with a low monthly fee, much like a gym membership.
Just as you would not use your car insurance to pay for regular maintenance, there is no need to use your health insurance to cover minor or routine services such as treatment for a cough / cold, or management of chronic conditions like diabetes or high blood pressure. We do recommend catastrophe insurance coverage in case of medical emergencies or if hospitalization is required. Some people may also choose to continue insurance coverage to help cover specialist care or newer, more expensive medications.
No, not by itself. It is not insurance. However, the ACA (Affordable Care Act) does allow this to meet the minimum requirement if it is combined with a health sharing plan or a high deductible health plan (HDHP). These plans are referred to as "bronze level plans" and can be found on www.ehealthinsurance.com.
No. There are no pre-existing condition exclusions and there are no increases in the membership fee based on prior health history. In fact, those with chronic medical conditions are perfect for our service.
Save on insurance costs:
Patients often purchase expensive insurance plans that cover most costs for labs, medications and co-pays. At Dragonfly, your membership covers office visits, in-office tests and many procedures. If labs are necessary, they are provided at cost. Most medications are available at wholesale costs +10%. These services are of high value and can save you money. Many patients find it worthwhile to change from a high priced (low deductible) health insurance plan, to a low priced (high deductible) plan, potentially saving thousands of dollars each year.
Medicaid/Medicare
Sometimes our prices are less expensive than costs with Medicare. We have opted out of taking Medicare so you can enroll to be a member with us.
Absolutely! Ask about our special corporate pricing. Additionally, although we are not a worker's compensation provider, we can treat minor work related problems without any difficulty, often saving a claim on your worker's compensation policy.
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See what the American Medical Association has to say about the direct primary care model.
Direct primary care providers "deliver exceptional care on your terms."
See what some people are doing to make the direct primary care option more available to everyone.
Patient Portal
Use our patient portal to make appointments, check labs, send messages, and more! Acess the system online or download the app.
Controlled Substance Policy
Privacy Policy
Security Statement